Who needs it
It suits training providers, professional bodies and in-house academies that run courses outside schools and universities.
The steps
- Learning services in scope are listed with their learners and intended outcomes.
- Needs analysis, design and delivery of each service are defined.
- Assessment of learning and evaluation of the service are set out.
- Information for learners and sponsors is brought into line with the requirements.
- Evidence of delivery is kept for the assessor.
Cost drivers
The number of courses, trainers and delivery sites drives the cost.
Timeline
Time depends on how many services are in scope and how well they are already documented.
Certification
ISO 29993 is a service standard. Certification bodies assess it under their own service certification schemes. We confirm the scheme that applies before any work starts.


