Who uses it
Boards, directors and senior managers who oversee how technology is used draw on it.
How it is applied
- Current practice is compared with the guidance.
- Management agrees which parts apply and who owns them.
- Practices are adopted in policies, procedures and training.
- Results are reviewed after a set period and adjusted.
Cost drivers
Cost is mainly staff time and any outside support. The number of processes and teams involved decides the effort. No certification fees apply, as no certificate is issued.
Timeline
Most organisations adopt it in phases over several months. It can run alongside work on a certifiable standard.
Certification
ISO/IEC 38500 is guidance, so accredited certificates are not issued against it. It sits above management system standards such as ISO/IEC 27001 and ISO/IEC 20000-1.
